At Positec Group Limited (“Positec”), we are committed to protecting your personal information and respecting your privacy.
This privacy policy applies to all users of Positec websites, mobile applications, and services, including KRESS Commercial Support. Brands include Worx, Kress, Landroid, Mission, Landxcape, and Noesis.
Core Commitments
- •Transparency about information collection and usage
- •Using information only for described purposes
- •Obtaining permission before marketing
- •Respecting opt-out preferences while maintaining essential communications
- •Protecting information security
- •Respecting privacy rights and user control
Our websites and apps are not intended for children, and we do not knowingly collect data relating to children.
1.Information About Positec
Positec Group Companies and Brands: Positec operates worldwide through subsidiaries including Positec Germany GmbH, Positec Italia srl, Positec Power Tools (Europe) Ltd, and Bitec Tools Iberica S.A.
Controller of Personal Information: POSITEC (UK AND IRELAND) LIMITED, located at Fairfax House, 20-22 London Road, Newbury, Berkshire, RG14 1JX.
Contact: [email protected] or Data Protection Officer, Positec Germany GmbH, Schanzenstraße 22, 51063 Köln, Deutschland.
2.Application of This Privacy Policy
This policy covers personal information collected when purchasing products, using services, accessing websites or mobile applications, and contacting service agents or call centers.
3.Collection of Your Information
Personal information is collected when you:
- •Download marketing materials
- •Complete Contact Us forms
- •Fill out shopping carts or product orders
- •Use cookies and IP identification tools
- •Contact via mail, email, text, or telephone
4.Protection of Your Information
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, altered, disclosed, used or accessed in an unauthorized way.
Access to personal data is limited to employees, agents, contractors, and third parties with business need. All are subject to confidentiality duties.
5.Types of Personal Information We Collect
For Product Orders and Services
- •Identity data: First name, last name, username, title
- •Contact data: Billing/delivery address, email, telephone
- •Financial data: Bank account and payment card details
For Internet-Connected Products (IoT)
- •Identity and contact data
- •Device data: IP address, MAC address, geolocation
Website and App Usage
- •Technical data: IP address, login data, browser type/version, time zone, operating system, platform
6.Sensitive Personal Data
The organization minimizes collection of sensitive or suggestive data except when necessary to provide requested products or services.
7.How We Use Your Personal Information
| Purpose | Legal Basis |
|---|---|
| Fulfill orders and deliver services | Contractual necessity |
| Send status/service communications | Contractual necessity |
| Request feedback and market research | Legitimate interests |
| Market products and services | Consent |
| Improve websites and services | Legitimate interests / Consent |
If the basis of our processing your data is consent to marketing, you can withdraw your consent at any time.
8.Cookies and IP Identifiers
We collect information about how you use our websites and the device(s) you use to access these services. IP addresses and device identifiers identify user locations for personalized service, blocking unacceptable use, and analysis to improve offerings.
9.Marketing Communications
When permitted, marketing communications are sent from brands including Worx, Mission, Landxcape, Kress, and Noesis. User preferences regarding communication types and channels are respected.
Users can modify preferences by changing account settings, using unsubscribe links in emails, replying “STOP” to texts, or emailing [email protected].
10.Data Retention
We will keep your information for as long as we need it for the purpose it is being processed for, up to a maximum of 10 years in order to comply with legal record keeping requirements.
11.Sharing Your Information
Personal information is shared within Positec Group Limited companies using Standard Contractual Clauses approved by the European Commission and UK, ensuring equivalent data protection standards.
We do not sell personal information to third parties, and only allow third-party marketing with user consent.
12.International Data Transfers
Personal information may be sent to and stored in countries outside your location, the European Economic Area, and the UK. When transfers occur outside the EEA or UK, suitable safeguards are implemented as required by law.
13.Your Legal Rights
Users under EEA and UK data protection law have the right to:
- •Stop marketing communications
- •Stop processing under legitimate interests
- •Access personal information held
- •Correct inaccurate information
- •Request deletion or anonymization of personal data
- •Restrict or object to processing
- •Receive data in portable format
- •Withdraw consent where previously provided
14.Contact Us
For data requests or questions, contact:
Data Protection Officer
Positec Germany GmbH
Schanzenstraße 22, 51063 Köln, Deutschland
Email: [email protected]
Responses are provided within one month of request verification. You may also file complaints with the ICO or relevant EU Member State Supervisory Authority.